Frequently Asked Questions
- ★ Find a Picture Date & School Order Code
- ★ View Child's Picture - Unique Order Code Lookup
- ★ When or how will I receive my Digital Image?
- ★ I have not received my child's Order Code & Pin
- ★ Where is my order?
- ★ Picture Day for Online or Homeschool Students
- ★ Group Pictures and Class Composites
- ★ Help Placing an Order
- ★ Can't View My Child's Picture
- ★ Order a Classroom Group
- ★ Class Picture Missing from Picture Package
- ★ Spring Pre-Order Deadline
- Find a Retake Date
- 100% Satisfaction Guaranteed Policy
- Digital Image Product Details & Information
- Why do I need to create an account?
- Can I order a team photo without a border?
- How do I schedule a call?
- Spring Prepay - Code Not working
- No Spring Retakes
- Ordering Add-On Packages Alone.
- Online Shipping Charge
- Do I still select Add Name
- Pricing & Package Options
- Promo Code
- No Touch Policy
- Website Security
- What is a Cling?
- How can I return or exchange purchases?
- Seeing model image