Frequently Asked Questions
- ★ Purchase Pictures
- ★ Digital Products
- ★ Order a Classroom Group
- ★ Class Picture Missing from Picture Package
- ★ Help Placing an Order
- ★ Can't View My Child's Picture
- ★ Spring Pre-Order Deadline
- Where will my Yearbook ship?
- Missing Order
- Retakes
- 100% Satisfaction Guaranteed Policy
- Why do I need to create an account?
- Do I have to have an account to retrieve a digital download?
- I ordered a digital download before Picture Day, how do I retrieve my download?
- I ordered before Picture Day but did not receive my download information, what do I do?
- How long does it take to receive a digital download?
- Is a digital download a high quality product?
- What is included with a digital download?
- What size photos can I print from a digital download?
- What is the difference between a digital download and a My Digital Portrait CD?
- How long are Purchased Downloads saved in my account?
- Can I order a team photo without a border?
- How do I schedule a call?
- Spring Prepay - Code Not working
- No Spring Retakes
- Ordering Add-On Packages Alone.
- Do I send the Order Confirmation to school on Picture Day with my child?
- Verify image on Cd
- Online Shipping Charge
- Do I still select Add Name