Yes, a new Unique Order Code will be provided for the picture taken on Retake Day.
Your child's Unique Order Code could be provided in multiple ways depending on our agreement with your school/organization. Expect to receive information containing your child's Unique Order Code within four weeks of the Retake Picture Day.
Here are the ways we may provide the Unique Order Code:
- Slip - If you did not order before Retake Day, we'll send home Slips printed with your child's picture and Order Code so you can order online.
- Photo Statement - If you did order before Retake Day, your Picture Package will include a Photo Statement that will include their Unique Order Code.
- Proof Flyer - If your school opted for a proof program, watch for a Proof Flyer to be sent home with your child. The Proof Flyer will include a ten-character code unique to your child's picture.
- Email - If your school participates in our Email Communication program, we will email when your child's picture is available to view online. The email will include your child's Unique Order Code along with a link to our website where you will be able to view the picture.
If it is four weeks after Retake Picture Day, and you have not received any of the above communication methods, please request the code through our automated Order Code Lookup process.